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Privacy statement

Privacy and cookie statement

Use of your privacy-sensitive data, i.e. personal data, is processed through the websites www.solutionclinic.nl, owned by Solution Clinic BV. Solution Clinic respects your privacy and treats your personal information with due care and confidentiality. Your personal data will be processed in accordance with the General Data Protection Regulation (GDPR/ GDPR).

In this privacy and cookie statement, we explain what personal data we collect and use and for what purpose. We recommend that you read this statement carefully.

Use of your data

When you use our website and services, you provide us with certain information, including possible personal information. For example, we ask for some of your personal information when you apply for an intake interview. In addition, you may provide us with personal information if you comment on one of our questionnaires.

The website also offers the possibility to ask questions through a contact form, asking you to fill out various details so that we can answer your question. Finally, you can sign up for a newsletter or events.

Depending on the actions you take on our website, we may process the following data:

• Name and address details

• Email address

• Phone number

• IP address

• Login details

We use the above data to:

• enable you to use our services;

• enable you to purchase services through the website and use the functionalities of the website;

• grant you access to your account;

• IP address

• treat your order and provide information about its progress;

• send personalized newsletters based on your interests and your purchase history;

• respond to questions asked via the website;

• provide information on disruptions and maintenance of our services;

• improve our services.

Retention periods

The above information will be retained for as long as necessary to provide our service to you and/or you are registered for our newsletter.


If you have given us permission to do so, we can contact you by email and send you our newsletter. All communications sent by email include a link to unsubscribe.

Third-party login

HDI offers the possibility to log into its websites by using your account with a third party (e.g. Facebook or Google). HDI is not responsible for the services of these parties. For information about the processing of data related to this method of login, see the privacy policy of the party concerned.


We take appropriate security measures to prevent misuse and unauthorized access to your personal information.

Disclosure of data to third parties

HDI does not disclose your data to third parties, unless required by law or if it is necessary to provide a product or service.

Change your data

You can access customizing your customer data by asking your records in your records and determining which information should be permanently deleted from all of our servers. Send the email to info@solutionclinic.nl. We will confirm the updated info by post within 5 business days.

Your rights

If you have provided us with personal information, you may send us a request to access, modify, or delete it. In addition, in some cases, you have the right to limit, object to, or export your data. To do this, please contact us via info@solutionclinic.nl.


We use cookies on www.solutionclinic.nl. A cookie is a simple, small, and temporary file stored on your computer. Cookies allow us to make our websites and services more user-friendly and better for you.

You can accept the cookies by clicking ‘OK’ in the cookie banner when you first visit our websites. If you want to change your cookie preferences, please contact us on info@solutionclinic.nl.

Type cookie A

Functional cookies


Functional cookies ensure that the websites work correctly and that your data is stored.

Who places the cookies?

Sharponline, Google Analytics

Type cookie B

Personal cookies


These cookies record your interests and search and click behaviour. As a result, you’ll receive personalized offers and see interesting ads on third-party websites.

Who places the cookies?

Facebook, LinkedIn, Google Ads, Bing, Hotjar

(Sub) processors

We use (sub) processors for our services. A (sub) processor is a party that processes personal data on behalf of Solution Clinic BV, so you can use our services. By accepting the cookie banner, you give your permission to (sub) processors to process your data.

On this statement

Third-party websites

This privacy statement does not apply to third-party websites connected via links to our website. We cannot guarantee that these third parties will handle your personal information in a reliable or secure manner. We therefore recommend that you read the privacy statements of these websites before using them.

Changes to privacy and cookie statement

Solution Clinic BV reserves the right to change this statement. If there are any changes, we will publish them on our website. We recommend that you check this statement regularly to make sure you are aware of these changes.

Dutch data protection authority

Of course, we are happy to help you if you have any complaints about the processing of your personal data. Under privacy law, you also have the right to file a complaint regarding the processing of your personal data with the Dutch Data Protection Authority. You can contact the Dutch Data Protection Authority for this.

Contact details

If you have any questions about your privacy and our privacy and cookie statement, please contact Solution Clinic BV at the following address: A. Hofmanweg 5A, 2031 BH, Haarlem, Phone: +31 (0) 20 2400808, Email: info@solutionclinic.nl.

This privacy and cookie statement was last updated on April 1, 2020.